Customers shipping to locations other than the 50 US States, Military Addresses (APOs and FPOs), Puerto Rico, and other U.S. Protectorates such as the USVI and Guam, CLICK HERE FOR DETAILS ABOUT OUR INTERNATIONAL SHIPPING
terms and conditions.
Same Day Order Processing: Monday - Friday before 6:00 PM Eastern Time
Orders (without order verification problems - see below) placed by 6:00 PM Eastern Time / 3:00 PM Pacific Time are processed the same business day! Orders placed on Friday evening, Saturday, and Sunday are shipped on the next business day, typically a Monday (holidays may impact this schedule). If we are unable to ship within that time frame, we will call and/or email you with possible options to meet your needs. Delivery time depends on the shipping method you choose, and the shipping times begin AFTER the order leaves our warehouse. We ship via FedEx or USPS (Priority Mail or Parcel Post) depending on the package size, it's shipping location, and the method of shipping you've selected. Typical delivery time for ground shipping is five to seven days (excluding the day it shipped). Remote locations, and APO may take longer.
When will my order arrive?
1stBirthdayParty.com ships from several different warehouses around the country. We try to be conservative when we quote delivery date estimates, assuming the longest time in transit for ground shipments. We process orders Monday - Friday, with a daily shipment cut-off of 6:00 PM Eastern Time. Orders placed over the weekend are processed on Monday. Orders placed on Monday through Thursday after 6:00 PM Eastern time are processed the next business day. See the shipping schedule below for an estimate of your delivery time.
Based on the day your order is SHIPPED, we estimate your delivery date as follows:
| Shipment Date
|| 2 Day Air Delivery Date
|| Estimated Priority Mail Delivery Date*
|| Ground Delivery Date
|| Thursday - Saturday*
|| Following Monday
|| Friday - Following Monday*
|| Following Tuesday
|| Saturday - Tuesday*
|| Following Wednesday
|| Monday - Wednesday*
|| Following Thursday
|| Tuesday - Thursday*
|| Following Friday
* USPS PRIORITY MAIL DOES NOT GUARANTEE A SPECIFIC DELIVERY DATE - THESE ARE SIMPLY DELIVERY ESTIMATES BASED ON OUR EXPERIENCE TO ADDRESSES WITHIN THE CONTIGUOUS 48 STATES.
Standard Shipping Rates - Free FedEx Ground Shipping On Merchandise Orders Over $75!
Typical Shipping Rates*
| Merchandise Order
|| Ground (5-7 Days)
|| 2 Day Rush (2 Business Days)
|| Priority Mail (3-5 Days)
| Up To $25.00
| $25.01 - $50.00
| $50.01 - $75.00
| $75.01 - $100.00
| $100.01 - $150.00
| $150.01 - $200.00
| $200.01 - $300.00
| $300.01 - $400.00
| $400.01 - $500.00
*We may ship orders in more than one box. Orders typically are charged the rates above, but certain over-sized or custom items may have handling surcharges which will be described in the product detail page for that item. We reserve the right to not ship an order if for some reason (due to your specific location, the size of your order, etc.) your order has extraordinary handling or shipping charges from FedEx or USPS. We will contact you within 1 business day if your order is subject to any additional handling charges.
**Orders over $500.00 will be quoted a custom freight charge.
We ship fast, but we also aggressively fight fraud! Different "Bill To" & "Ship To" Addresses
We have implemented measures to protect ourselves (and credit card users) from fraud which may delay your order. Please see the order verfication section for details.
If the "Ship To" location is different than the "Bill To" location, we may delay your order until we can confirm the details of your order via telephone. Please provide an accurate phone number where you can be reached during the day.
If the billing address does not EXACTLY match the address on file with your bank, your order will be delayed until we can verify your address. To avoid order processing delays, please make sure you enter the exact address where your credit card or debit card statement is mailed in the "Bill To" fields in the shopping cart.
2 Day Rush Delivery Option
For expedited shipping, we offer 2 Day shipping. Shipping times always begin the day after the order leaves our warehouse. Weekend days are not counted as shipping days, nor are holidays. For example, a 2-day order shipped on Thursday will arrive Monday rather than Saturday.
Overnight Delivery Options
We can custom quote an overnight rush delivery if you really need something that fast. For custom quotes, please call or email us with your zip code, and a list of the items in your order.
USPS Priority Mail Shipping
For APOs, PO Boxes, Hawaii/Alaska, and US Territories, plus for anyone who desires to use the US Postal Service Priority Mail service, we offer a USPS shipping option. Shipping times always begin the day after the order leaves our warehouse. USPS Priority Mail is generally a 2 to 3 day delivery service, and they also deliver on Saturdays, which can save you and extra delivery day.
Don't select this option if:
* A note of caution: USPS Priority Mail is not trackable the same way as FedEx, and this is not a guaranteed at a certain time delivery service. Our experience is that the products arrive 3 - 4 mail days (excluding Sundays and holidays) in 95-98% of the shipments.
- You want guaranteed delivery dates, with detailed trackable delivery status. If you want this type of service, select our 2 Day option to take advantage of FedEx's great shipment tracking capabilities. USPS does not provide detailed tracking status on packages in their system.
- Insurance on your product. Packages shipped via USPS are NOT insured or guaranteed in any way.
Mother Nature & Delivery Delays
Unfortunately Mother Nature can impact your delivery date – please plan accordingly. This includes ordering early, and taking into consideration any weather conditions your package may encounter during its journey from our facility to your doorstep.
APOs, PO Boxes, Hawaii/Alaska, Puerto Rico and other American Territories
You must select USPS Priority Mail to ship to these addresses. Please note that the USPS does not provide detailed package tracking like FedEx, and they do not guarantee their delivery times. For Guam, USVI, and other US territories, we reserve the right to review the order and contact you with a custom shipping quote.
Shipping Address Mistakes & Surcharges
If your shipment requires extraordinary handling by our shipper due to the order having a wrong address, no one being available to receive the shipment, or any other reason, we will pass along those charges to you at the cost we've been charged by our shipping provider, and charge the credit card used in the original purchase.
Shipping & Return Policy Dated Nov. 9, 2012
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